Offering personalized attention and tailored solutions, Mint Home Maintenance’s services range from restoring aging infrastructure and servicing HVAC systems to whole-house winter-proofing and immediate response for maintenance emergencies. Since many of Mint's clients own second homes in other states or travel for extended periods of time, the firm can also provide regular inspections and reports that safeguard the property and offer owners peace of mind. Each home and homeowner is unique, and this is reflected in Mint’s curated maintenance program. After a complimentary phone consultation to learn about the owner’s needs and preferences, a project manager will meet the client at their home to map out the scope of work. They create a comprehensive checklist (the standard one contains 75 items while a more extensive one boasts 95) and build a customized proposal to accomplish the owner’s home- management goals. “The contract depends on the size and complexity of the property,” states Will. “We pride ourselves on true transparency and aim to be a resource for all things home related.” Mint’s semi-annual service guarantees maximum performance of all major mechanical systems, interior finishes and exterior surfaces. Rapidly changing times have also influenced home systems, and Mint offers design, buildout and service of lifestyle amenities like golf simulator rooms, spas and wine cellars.
WORDS BY DANIELLA FARBER SCHWARTZ
H andling the intricacies of home handing over our to-do list to someone else. Doug Reynolds heard this from his clients a lot, and it led him to create not only a new company, Mint Home Maintenance, but a whole new concept of curated home maintenance. For 30 years, Reynolds has led his Northfield- based architecture and construction firm, Reynolds management and maintenance can be daunting and time consuming, and, let’s face it, we’ve all fantasized about Architecture, which specializes in high-end residential design-build projects on the North Shore. About a decade ago, Reynolds recognized the need for a true concierge maintenance program, not just one-off services — a company that could provide ongoing and comprehensive care, long after construction was completed, for the types of homes his clients owned. Mint Home Maintenance was born. “We bring a design-build approach to maintenance,” says Will Reynolds, Senior Project Manager and Doug Reynolds’ son. “Knowledge of the house from construction to maintenance allows us to offer our clients customizable, tiered services and a seamless experience.”
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